Ecquote.com.hk is wholly operated and owned by the Galaxy Insurance Agency Company (hereinafter called “GALAXY”, “we”, “us”, “our”). All insurance is arranged by GALAXY. GALAXY respects personal data privacy and is committed to fully implementing and complying with the requirements under the Personal Data (Privacy) Ordinance (Cap. 486) (“PDPO”). We will take all practicable steps to ensure security of the personal data and to avoid unauthorized or accidental access, erasure or other use.
This Privacy Statement (“Statement”) explains our information processing practices. It applies to any personal data you provide to GALAXY and, subject to local law, any personal information we collect from other sources.
We collect personal data to offer and administer our services and products. These include insurance broking, claims management, risk management consulting, employee benefits program administration and other forms of insurance services.
We may collect data such as your name, contact details, date of birth, gender, marital status, financial details, employment details and benefit coverage. We may also collect sensitive data about you such as criminal convictions or health data in relation to life, health, professional liability and workers compensation insurance or employee benefit programs.
When you request services, we ask that you provide accurate and necessary data that enables us to respond to your request. In doing so, you consent to our collection, use, storage and disclosure of this data to appropriate third parties for the purposes described in this Statement.
The purposes for which we collect your personal data, which may be used, stored, held, processed, transferred, disclosed or shared by GALAXY, are as follows:
With your consent (which includes an indication of no objection), we may also use your personal information for additional purposes. It is up to you whether you provide your personal data to us. However, if you do not provide us with your personal data, we may not be able to provide the information, products or services you need or to process your request.
From time to time, your personal data provided to us including name, contact details and demographic data, may be used, provided, disclosed and transferred by us to our affiliated businesses and third party service providers acting on GALAXY’s behalf including but not limited to mailing house, telemarketing and direct sales agents and call centres (within or outside Hong Kong) for the purpose of direct marketing in relation to insurance and risks management services via different communication channels including fax, direct mail, email, SMS and telemarketing.
You may at any time inform GALAXY whether you object to the intended use by GALAXY for direct marketing by writing to GALAXY at Room 33, Flat501, 5/F, Yam Hop Hing Industry Building, 40-44 Kwai Wing Road, Kwai Chung, NT, Hong Kong or e-mail to firstname.lastname@example.org
We may disclose personal data
When you use this website, GALAXY will record anonymous statistics about your visit and do not collect any information which identifies your personal identity until you in fact decide to buy any of our products. Our service providers make a record of your visit that includes but not limited to IP addresses (and domain names), the types and configurations of browsers, language settings, geo-locations, operating systems, previous sites visited, and time/duration and the pages visited.
GALAXY may engage with third parties to provide us with certain analytical services to better understand our visitors, who may use various third party technologies to collect and store anonymous information when you visit our website, and this may include using cookies, google analysis and similar mechanisms to collect information when you click on or move your cursor over their buttons. We may have access to this information to permit us to identify other websites that you have visited that are also associated with that third party.
This website may contain links to third party websites. GALAXY does not provide your personal data to these third party websites. However, GALAXY has no control over these third party websites. You should
review the privacy policies applicable to these third party websites to understand the ways in which these third parties may collect and deal with your personal information.
GALAXY applies strict measures to safeguard the confidentiality of personal data. We limit access to your personal data to people working for us on a business need to know basis who shall ensure that your personal data are protected against unauthorized or accidental access, processing, erasure, loss or use.
We store information under a secure site with 2048-bit encryption. Personal data to and from GALAXY is encrypted through the Secure Socket Layer (SSL) protocol.
Under the PDPO, you have the right to ascertain whether the Company holds your personal data, to obtain a copy of the data, and to correct any data that is inaccurate. You may also request the Company to inform you of the type of personal data held by it. Requests for access and correction or for information regarding policies and practices and kinds of data held by the Company should be addressed in writing to:
Galaxy Insurance Agency Company
Room 33, Flat501, 5/F, Yam Hop Hing Industry Building, 40-44 Kwai Wing Road, Kwai Chung, NT, Hong Kong
A reasonable fee may be charged to offset the Company’s administrative and actual costs incurred in complying with your data access requests.
We may update this Statement from time to time. We encourage you to periodically review this Statement so that you will be aware of our privacy practices. This Statement was last updated on Jul 4, 2022.
In the event of any conflict between the English and Chinese versions, the English version shall prevail.